Open the My Vodafone App

Launch the My Vodafone app on your iOS or Android device. If you don't have it installed, download it from the App Store or Google Play Store.

Tip: Make sure you're logged into your Vodafone account. If you haven't registered for online services, you'll need to do that first.

Navigate to Top-up Section

Tap on the 'Top-up' or 'Payments' option in the main menu. This is usually represented by a credit card or pound sterling icon.

Select Auto Top-up Option

Look for the 'Set up Auto Top-up' or 'Automatic payments' option. This might be under a 'Manage' or 'Settings' subsection.

Note: If you can't find this option, your account might not be eligible for Auto Top-up. Contact Vodafone support for assistance.

Configure Your Settings

Choose your preferred settings:

Top-up amount: Select how much credit to add each time (£5, £10, £15, £20)
Threshold: Set the balance at which auto top-up triggers (£5 or £2 recommended)
Payment method: Add a debit/credit card or link your bank account

Confirm and Activate

Review your settings carefully, then confirm to activate Auto Top-up. You'll receive a confirmation message once it's set up successfully.

Remember: You can modify or cancel Auto Top-up at any time through the same section in the app.

Advantages

Never run out of credit at crucial moments
Potential discounts (often 5-10% on auto top-ups)
Save time by eliminating manual payments
Receive notifications before each top-up
Easy to modify or cancel anytime

Considerations

Requires a valid payment method on file
May need to monitor for unexpected charges
Not available for all account types
Minimum top-up amounts apply

Frequently Asked Questions

Can I change my auto top-up amount after setting it up?

Yes, you can modify the amount, threshold, or payment method at any time through the My Vodafone app under the Auto Top-up settings.

Is there a discount for using Auto Top-up?

Vodafone often offers a 5-10% bonus on auto top-ups. For example, a £10 top-up might give you £10.50 worth of credit. Check the app for current promotions.

What happens if my payment method fails?

Vodafone will attempt to process the payment again after 24 hours. If it fails again, Auto Top-up will be temporarily suspended until you update your payment details.

Can I use Auto Top-up if I'm abroad?

Yes, Auto Top-up will work when you're roaming, but remember that you'll be using your credit at international rates which may deplete it faster.

Auto Top-up Guide